Capgemini Freshers Off Campus Drive as Entry Level Engineer - On 2nd June 2016


Description :Capgemini Freshers Off Campus Drive as Entry Level Engineer - On 2nd June 2016

Job Position :  Service Desk Profile - IMS

Skills Required :


  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries  over the voice based phone service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements
  • Probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy
  • 10th and 12th – 60% & Above
  • Graduation (Aggregate of all semesters till now) – 55% & Above
  • Should have no gaps in education
  • Candidates must be open to relocate to any location and work in night shifts
  • Candidates should be ready to execute 2 year service agreement
  • Candidates must be available to join immediately
  • Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension


Education: Any Graduates

Experience: Freshers (2016 Batch) 

Job Location: Ghaziabad

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Other Details    

Walk-in Date: 2nd June 2016,

Time: 9.45 AM

Address |:

Inderprastha Engineering College,
Plot No. 63, Site IV,
Sahibabad Industrial Area,
Ghaziabad.
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